ATTENTION CURRENT WHOLESALE ACCOUNT MEMBERS:
As you can see we have remodeled the Helion Nutraceuticals website to be more functional and reflect an up-to-date format. With this update has come a new system of applying wholesale pricing to your shopping cart at check out. Before the launch of the this new website we had sent you an email to the address we had on file that was associated with your previous account. Inside that email was detailed instructions on how to set up your account with us under this new site/system and we issued you the discount coupon code that you will need to apply at check out in order to receive wholesale pricing. If you did not receive this email, we apologize for the inconvenience and welcome you to the new website! If you need to be issued your whole pricing discount coupon…..Please review the Wholesale Program details below and then send us an email to (firstname.lastname@example.org) and we will promptly send you a welcome email containing your discount coupon code. You will be required to input this coupon code to receive wholesale program pricing. You will NOT be required to submit the Professional Registration form required for new accounts.
Again, our apologies for any possible inconvenience caused by the website upgrade.
We look forward to continuing to partner with you in bringing the highest caliber nutraceutical products to your patients.
HELION NUTRACEUTICALS WHOLESALE PROGRAM
Through our Wholesale Program, Licensed Practitioners enjoy substantial savings on bulk purchases of Helion Nutraceutical products. By joining our Wholesale Program, you have the ability to provide your patients and clients with Helion’s high-quality supplements and healthy lifestyle products that have helped make Helion Nutraceuticals a leader in wellness.
When you join our Wholesale Program, this is what you can expect:
- Pricing: You save 50% off of MSRP price on select Helion Nutraceutical products (minimum $600 Retail Value order required to receive discount) to receive wholesale pricing you must apply your wholesale pricing discount code at time of order within the shopping cart. Receive free shipping on all orders over $500, to receive shipping discount pricing you must apply your shipping discount code at time of order within the shopping cart.
- Ordering: All wholesale orders are accepted via this website or email us at: email@example.com if you need assistance with your order.
- Payment: We accept Master Card, Visa, American Express, Discover, PayPal. If paying by credit card, you will be required to supply the 3- or 4- digit security code for security.
- Outstanding Customer Service: email us at firstname.lastname@example.org if you would have any questions or need assistance. Please allow us up to 2 business days.
What are the requirements to become a wholesale member?
As we’re only able to sell wholesale to licensed clinicians, we ask you to follow the documentation process:
- Request the New Professional Registration Form through email@example.com
- Fill out form completely
- Attach Business License, Retail License, or Federal ID Document that shows your State Resale License number or Federal EIN (or whatever identification your state provides), as well as your full business name and address.
- Fax ALL DOCUMENTS back to Helion Formulas (407) 614-4532
- We will then contact you with your wholesale discount code to apply at checkout
We appreciate your interest in our Wholesale Program and look forward to welcoming you as a new member.
Wholesale Program Policy
I. The Helion Nutraceuticals Wholesale Program Policy governs the resale of products from Helion Nutraceuticals. This policy is provided to all new and existing healthcare professional (HCP) customers as a privilege and benefit of being a valued customer of Helion Nutraceuticals. Helion Nutraceuticals believes the guidance of a qualified and approved health professional is essential in order to maximize the effectiveness of our professional strength supplements; therefore, only approved licensed healthcare professionals may order directly from Helion Nutraceuticals. All HCP’s must submit their current license, degree or health practitioner certificate for Helion Nutraceuticals review prior to being granted approval to establish an account. In addition, Helion Nutraceuticals chooses to promote its supplements and provide special wholesale pricing only to those healthcare professionals who advertise pricing that Douglas Labs deems sufficient to support a high level of service and to encourage the commitment and investment of our customers in the brand. Helion Nutraceuticals reserves the right to deny any application. This policy is the unilateral will of Helion Nutraceuticals and this policy can be amended at any time. Such amendments will be communicated via mail and/or email to all involved parties.
II. Policy and Restrictions
a. Authorized Resellers: Only authorized healthcare professionals are allowed to sell Helion Nutraceuticals branded products through their website. An acceptable HCP reseller is someone who maintains and has submitted a current medical license, degree or certificate for Helion Nutraceuticals verification and approval. Such approved licensed HCP customers may resell HCP exclusive products through a website where he/she is the owner and operator.
b. The HCP Internet Sales Channel: The internet is a means of communication, and opening the Helion Nutraceuticals brand to internet sales does not change the nature of the sales channel from an HCP channel to a DTC (direct to customer)/retail channel. The internet virtualizes the traditional pattern of the HCP–patient relationship. HCP customers shall sell products in unit volumes appropriate for individual personal use only.
c. Copyright and Trademark: The philosophy and integrity of the Helion Nutraceuticals brand must be consistently protected at all times. Content displayed on the Helion Nutraceuticals website, in brochures, advertisements, product packaging, product information sheets and other marketing materials are copyrighted and trademarked. All content appearing on or associated with all privately labeled product, is copyrighted and trademarked as well.
d. Brand Representation: The unauthorized use of copyrights, trademarks, logos, manufacturing images, product images, copy or other Helion Nutraceuticals information on the internet without expressed consent is prohibited. All photos, images, and product and/or company description content pertaining to or describing Helion Nutraceuticals must be current and obtained from Helion Nutraceuticals directly. This information cannot be pulled from the Helion Nutraceuticals website or other internet sources, unless specifically directed in writing by Helion Nutraceuticals. This information may be updated and amended at any time. Such amendments will be communicated via mail and/or email to all involved parties.
e. Internet Landscape: When listed on a website or online storefront for sale, the Helion Nutraceuticals name or logo and all associated product information shall be displayed and classified as a “Healthcare Practitioner Brand”. Examples of this include but are not limited to displaying Helion Nutraceuticals brand on a distinct page of the website entitled, “Healthcare Practitioner Brands”, or designating it as such through a symbol or abbreviation when listed in the brand index.
f. Information Disclosure: All individuals or companies intending to resell Helion Nutraceuticals products through the internet agree to disclose all ownership or association of any kind with other affiliated websites of any type. Helion Nutraceuticals must be notified of any website or online storefront URL changes, launches, and/or storefront name changes prior to implementation. Websites where Helion Nutraceuticals products are sold or advertised must provide access to the current and approved licensed HCP account holder, including his/her complete phone number, email and office address contact information.
g. International Restrictions: Products are for distribution in the United States only. Due to international supplement regulations and policies governing such products, and to protect the integrity and rights of our international distributors, products cannot be shipped internationally.
h. Compliance with Laws: The HCP customer is solely responsible to comply with all applicable laws and regulations where it advertises or sells Helion Nutraceuticals products.
i. Payment and Returns: Customers are to submit a credit card as method of payment. Account terms are not permitted. Products beyond their expiration date may not be returned for credit or exchange whereas, all products shipped will have a minimum of 90 days before their respective expiration date. Wholesale account Buyers will be charged 15% of the purchase price of any returned product plus any applied discounts that were earned based on volume discount and/or promotional discount. Product returns should be sent USPS and be processed in compliance with our Return Policy. It is strongly suggested that Customers purchase insurance on the return shipment. If the package is damaged during the shipping process, the return will not be accepted. It is also suggested Customers get tracking and shipping confirmation when returning a product to ensure helionformulas.com receives the package. Helionformulas.com is not responsible for packages lost during the shipping process. Customer Service reserves the right to decline a return if the terms and conditions stated in the following return guarantees have not been met..
j. Pricing Provisions: Authorized approved HCP’s must abide by the Minimum Advertised Price (MAP) Policy, as outlined in section III of this document when advertising or reselling Douglas Labs products.
III. Minimum Advertised Price (MAP) Policy
a. Liability: The Minimum Advertised Price (MAP) Policy applies to all customers including those that own, operate or manage websites, online clinics and pharmacies. The MAP policy applies to all printed and electronic advertisements of Helion Nutraceuticals products including but not limited to catalogs, brochures, websites, email solicitations, special offers, newsletters and electronic coupons or coupon codes. HCP customers agree to assume all liability and responsibility for the resale of products through the internet.
b. Advertising: Through the purchase of Helion Nutraceuticals products, customers agree not to advertise through any medium of mass communication any product at less than the Suggested Retail Price (SRP) for each respective product as listed on the Helion Nutraceuticals professional product list in effect at the time of the advertising. This policy prohibits the advertising of any volume discount or other promotion that would cause the per unit sales price to be advertised at less than the SRP. Similarly, any language referring to or speaking of inferred discounts that a customer may receive through a website is prohibited. This does not apply to advertising within a practitioner’s office setting. The “practitioner office setting” is defined as the physical location where patients are medically seen and treated by the licensed HCP approved by Helion Nutraceuticals.
c. Actual Resale Price: MAP provisions do not establish the HCP’s actual resale price. HCP’s are free to set the actual resale price as they deem appropriate; however, all products must check–out at or above suggested retail price (typically the page at which the end user finally purchases the product). Access to an actual resale price that is lower than SRP via the internet may only be granted through restricted web pages protected by a unique code. Private patients treated in the HCP’s office may have access to this unique code provided by the HCP in the practitioners office setting only. This code may not be electronically communicated via email, published anywhere on the website or be made known to anyone but the HCP’s private patients.
IV. Wholesale Program Pricing
Once a HCP has submitted the necessary requires to create an account they will have access to our wholesale pricing. The availability of wholesale pricing is predicated on our minimum order amount (not retail amount). The minimum order amount is $300.00.(minimum $600 Retail Value order required to receive discount)
Absolute adherence to the terms and conditions outlined in this policy is required for active account status. If a customer fails to comply with the terms of Section II., a. through j., Helion Nutraceuticals shall notify them via phone, email or standard mail of the violation and immediately place the customers direct and distributor (if applicable) account on hold until the customer has come into compliance. Failure to comply with the MAP policy in Section II., k., and Section III., may result in temporary or permanent revocation of the customer’s wholesale purchasing privileges, suspension of the account or termination of the account. Helion Nutraceuticals reserves the right to revoke the customer’s wholesale price purchasing privileges and/or terminate the account of any customer in violation of any of the terms or conditions outlined in this policy without prior notice. Violation of any such terms automatically forfeits the account holders ability to sell products in any capacity.